6 ways you block yourself from communicating your message
If you have a message to share and an audience to engage, your website and documents and social media need […]
You and your message
Agents of S.T.O.R.Y.
We’re living in a time when old stories of the world are breaking down. More and more people are seeing
Why web designers suck (and how to spot good ones)
When I talk to people about their websites, it’s surprising how often they have a story of a poor experience
The real reason spelling and grammar matter – video blog
To a wordnerd like me, spelling and grammar mistakes jump out and make my brain itch to fix them. And
How to make great word graphics for social media sharing
Images like the one above are a great way to share little pieces of your message. If you get them
New EU VAT rules change the game for digital businesses
This post has been getting occasional edits, especially resource links added at the end, but this is a continuously-evolving field.