When I talk to people about their websites, it’s surprising how often they have a story of a poor experience with their web designer.
Some of them feel unsatisfied with the results, or bruised by the process, but powerless to do anything about it. Granted, those stories may have another side that I don’t hear.
But there are certainly all too many examples of sites that have a design company’s name at the bottom but are doing a poor job for their owners. (Who may not even realise it, assuming the designer has done it the best way.)
It singes my stoat to see good messages getting short-changed. So this post is to help people understand the territory better, hopefully leading to better working relationships and increasingly fab message channels. [Read more…] about Why web designers suck (and how to spot good ones)